Information that is gathered from visitors
In common with other websites, log files are stored on the web server saving details such as the visitor's IP address, browser type, referring page and time of visit. Cookies may be used to remember visitor preferences when interacting with the website. Where registration is required, the visitor's email and a username will be stored on the server.
How the Information is used
The information is used to enhance the vistor's experience when using the website to display personalised content and possibly advertising. E-mail addresses will not be sold, rented or leased to 3rd parties. E-mail may be sent to inform you of news of our services or offers by us or our affiliates.
If you have subscribed to one of our services, you may unsubscribe by following the instructions which are included in e-mail that you receive. You may be able to block cookies via your browser settings but this may prevent you from access to certain features of the website.
Our privacy commitments are fundamental to the way we do business every day. These apply to everyone who has a relationship with us - including customers (wireless, Internet, digital TV, and telephone) and Web site visitors. We will protect your privacy and keep your personal information safe. We use encryption and other security safeguards to protect customer data.We will not sell your personal information to anyone, for any purpose. Period.
Here’s some of the information we collect:
Account Information includes your name, address, telephone number, e-mail address, service-related details such as payment data, security codes, service history and other information like that; Network Performance & Usage Information tells us how you use our network, our products and our services, and how well our equipment and network is performing;Web Browsing & Wireless Application Information tells us about the websites you visit and the mobile applications you use on our network; Location Information tells us where your wireless device is located, as well as your ZIP-code and street address; U-verse Information tells us about which programs you watch and record, the games you play, the applications you use and similar information about how you use our U-verse services and applications. Here are the three basic ways we collect it: We get information from you when you do things like make a purchase from us; We collect it from how you use our products and services; Other sources, like credit agencies and marketing companies, provide it to us.
Here are just some of the ways we use it. To:
Provide services and improve your customer experience; Send you bills for your services; Respond to your questions; Address network integrity and security issues; Do research and analysis to maintain, protect, develop and improve our network; Let you know about service updates, offers and promotions;Improve entertainment options; Deliver Relevant Advertising;Create External Marketing & Analytics Reports; Assist in the prevention and investigation of illegal activities and violations of our Terms of Service or Acceptable Use Policies.
Some examples of who we share your Personal Information with:
Across AT&T companies to give you the best customer experience and to help you get everything we have to offer. With other companies that perform services on our behalf only as needed for them to perform those services. We require them to protect your information consistent with our Policy.
With other companies and entities, to:
Respond to 911 requests and other emergencies or exigencies;Comply with court orders and other legal process; Assist with identity verification, and preventing fraud and identity theft;Enforce our agreements and property rights; and Obtain payment for products and services including the transfer or sale of delinquent accounts to third parties for collection
Details on Personal and Anonymous & Aggregate Information
What is Personal Information?
Information that identifies or reasonably can be used to identify you.
What is Anonymous?
This is information that doesn’t identify you and can't reasonably be used to identify you specifically.
What is Aggregate?
We take a whole bunch of people’s data and combine it into anonymous groups or categories.
How we use this information?
We use and share this information in many ways including research, media analysis and retail marketing and Relevant Advertising. This data is also included in External Marketing &Analytics Reports
Our privacy commitments
We don't sell your Personal Information to anyone for any purpose. Period. We keep your Personal Information in our business records while you are a customer, or until it is no longer needed for business, tax or legal purposes.We will keep your information safe using encryption or other appropriate security controls.
We want you to know that we don't knowingly collect personally identifying information from anyone under the age of 13 unless we first obtain permission from the child's parent or legal guardian.
Your Choices & Controls
You have choices about which types of advertising you get from us; You can control whether your anonymous information is used in our External Marketing & Analytics Reports; You can choose whether to receive marketing calls, e-mails or text messages from us;You have a choice about how we use your Customer Proprietary Network Information;
Your California Privacy Rights
Web Site Data Collection:
For SMS Terms & Conditions click here.